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Assertiveness

By Elizabeth Scott, M.S., About.com

Updated: November 15, 2005

About.com Health's Disease and Condition content is reviewed by the Medical Review Board

Definition: Assertiveness is the ability to express one’s feelings and assert one’s rights while respecting the feelings and rights of others. Assertive communication is appropriately direct, open and honest, and clarifies one’s needs to the other person. Many people confuse assertiveness with aggressiveness, in which one’s feelings, needs and rights are expressed in a way that does not respect the feelings, needs and dignity of the other. In contrast, passivity is the inability to adequately express one’s feelings, needs and rights. Passive individuals tend to feel victimized and experience greater levels of stress, due to not having their needs met in relationships. Aggressive people tend to victimize others, causing stress but also experiencing it, as their relationships tend to be conflicted as well. Those who act assertively are able to maintain healthier, less stressed relationships in which everyone’s needs are being better understood and met. Assertive individuals tend to experience more life satisfaction, as they are better able to make decisions and take actions in line with their ultimate life goals.
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